FAQs

First question should be, what is so special about Storkbox? 

Link each question to another page to help with SEO. 

And link to the FAQ from your page. 

Sample from Shopify: 

  • What is the return policy?
  • What are the shipping options?
  • What are the international taxes, duties, etc. that I have to pay?
  • When will I receive my order?
  • What do I do if I never received my order?
  • What do I do if I received a defective order?
  • How do I make changes to an order I’ve already placed?
  • Where are you located?
  • How is the product made? Where do the materials come from?
  • How do I make sure I order the right size?
  • How do I contact your company if my question isn’t answered here?

 

 

How do your subscriptions work?

How much do subscription bundles cost?

Can I put my subscription on hold?

Can I cancel my subscription?

How do I update my subscription?

How do I update my billing and shipping address for my subscription?

How do I update my payment method?

 

Why should I choose Kit & Kin nappies?

Why should I choose Kit & Kin babywear?

What are Kit & Kin nappies made from?

How do I choose which size?

Why should I choose Kit & Kin wipes?

What are Kit & Kin baby wipes made from?

Why should I use Kit & Kin nappy sacks?

Why should I use Kit & Kin skincare?

What is "our commitment to you" about?

 

 

What are my delivery options

How can I track my order 

What is the cost of delivery

Do I pay for subscription deliveries 

 

Do your nappies decompose. Can you put them in the compost. Are they any good? Are reusable nappies better than disposable? 

 

Questions on the wipes? 

Do you ship internationally 

What is your returns policy 

What should I do if I return the wrong item

How do I contact you?