FAQs

1) Why buy from Storkbox.ie? 

At Storkbox, we don't believe parents should have to choose between great quality products and what is best for their child's skin and the environment. That's why we have sourced nappies, wipes, bath and skincare products that are kind and gentle on your baby's skin, and kind to the environment, without having to compromise on quality. The disposable nappies we source contain fewer chemicals than standard nappies, are eco-friendly and sustainably made, as well as being super absorbent and great fitting. We also provide reusable nappies, which are the best option for the environment in our opinion. 

Storkbox has given 1% of every order and €5 from each subscription to Self Help Africa's campaign to plant 1 million trees in Africa to help combat climate change. We helped plant 1150 trees in Africa and 115 trees here in Ireland with this partnership. Now we are working with onetreeplanted and will plant one tree for every single order on the store. All customers will receive a certificate from onetreeplanted.org after every order. 

Free Shipping

Enjoy free shipping when you spend €70 or more with Storkbox and with any of our multi-product bundles. 

Returns

With Storkbox, you don't have to worry about running out of time if you want to return your order. You can return unopened items to Storkbox anytime within 365 days of your order. There is no rush. 

2) What is your shipping policy? 

We strive to ship on the same day as your order and for the most part, our customers receive their delivery the next day (order before 2pm Monday to Thursday for next day delivery). You will receive an email with a tracking number and a link to your tracking. Delivery costs €3.95 and is free on all monthly orders and bundles as well as all orders over €70. We ship to all over the island of Ireland. See our shipping policy for more information. 

3) What is your returns policy? 

You can return full unopened packs anytime within 365 days. We understand how busy being a parent can be so there is no rush. Of course, for hygiene reasons, packs must be unopened. If you need to return something, just have a look at our full Refund Policy.

4) How do I contact you? 

You can contact us on the contact form here, or email us at info@storkbox.ie. You can also use the chat feature on the bottom right of the store's page, or contact us through social media: Facebook and Instagram: @storkbox.ie

5) How do your subscriptions work? 

By subscribing you will save an extra 10% on your monthly order or bundle. this extra discount will be added to your second order. Each month, we will send you an invoice, which you can pay when you want, or not at all, so there is no need to cancel your subscription, how easy is that? You can contact us if you want to edit your subscription. 

6) Are eco nappies any good? 

Eco nappies can be every bit as good as regular disposable nappy brands. Brands such as Beaming Baby, Bambo, and Naty are comfortable, dry and leak free. 

7) What's the best nappy for the environment? 

Eco disposable nappy brands such as Beaming Baby, Bambo and Eco by Naty use fewer chemicals than regular disposable nappies. 

However, reusable nappies have the least impact on the environment. Even with regular washing, less water is used than in the production of disposable nappies, and with today's more efficient washing machines, they are only getting better as the most environmental choice.

8) Do you need to use nappy liners with reusable nappies? 

Nappy liners are optional. They are very useful as they make things easier when cleaning solids, you can just pop them off and flush the waste down the toilet. They also create an extra absorbency layer for the nappy if needed, as well as creating a barrier between nappy creams and the reusable nappy, which over time could possibly reduce the absorbency of the nappy. However, your reusable nappies can absolutely be used without nappy liners. 

9) Can you put eco nappies in your compost heap? 

Eco nappy brands such as Beaming Baby are far more biodegradable than regular nappy brands, however, you should not put these in your brown bin or compost heap. In order to biodegrade, nappies need to be in a special environment. 

10) So why buy eco disposable nappies? 

They use far less chemicals in the production process, and the materials used in the production are far more sustainable.